I pre-ordered the game on May 24. I still have not gotten the download link in my email. I contacted support with no response. Any other way(s) to get this resolved??

Thanks

Silly question, but have you checked your spam folder or junk mail if you have one?. I can't check mine on my phone so I have to use my PC to look in there.

Hi, you can contact the Game Download Support Center here: http://eu-cyanide.gamesplanet.com/faq_shop/.

Teutatis wrote:Silly question, but have you checked your spam folder or junk mail if you have one?. I can't check mine on my phone so I have to use my PC to look in there.

Did that, not there...

Jolly Roger wrote:Hi, you can contact the Game Download Support Center here: http://eu-cyanide.gamesplanet.com/faq_shop/.

Did that as well, have gotten no response other than the automatic "Thanks for asking and we will get back with you."

Other than wait, anything else I can do??

Guess what! I finally got a response... I was told my link will be mailed to me on June 8 . I pre-ordered on May 24 so I can play on Jun 1. Now I have to wait?? Not really happy about that.

June 11 and still no download link! I made one last request with customer service. Needless to say, I am frustrated!

Hi Warpath,
Could you give me by private message the email you used to pre order the game?
I'll see what I can do with it.

Same issue,i bought mine and have a activation key,but no player key WTF......

col.krazy_kenny wrote:Same issue,i bought mine and have a activation key,but no player key WTF......

Your player key is your activation key. There is only one key that is used for both.